Contact Us

This is the Contact us page for customers who purchased through Global-e.

We are pleased to support you. Please provide following information and we'll respond to your message as soon as possible. Before contacting us, you can check frequently asked questions to get help and support. Please complete all fields marked with an *.

Customer support : Monday - Friday

*If you wish to return an item after purchase, please check the following return policy in advance. Please note that we cannot accept any product that is not in accordance with our return policy. Please note that return shipping cost might cost you. If you would like to check your delivery status, please visit "Track my order" page to check your order status. Return・Refund policy

If you would like more information about your order, please check track my order page.

If you are inquiring about your order, please provide the order number.