Shipping Information


We deliver throughout Italy, Monday-Friday, excluding Italian bank holidays. Please note we do not deliver to San Marino, The Vatican and tax free areas.


Standard (3-5 working days delivery)*

  • • Free Shipping on All Orders

Express (1-2 working days delivery)*

  • • Express orders - €7,95

*Orders placed after 2 p.m. will not be processed until the following working day.


Our goal is to deliver within the above mentioned times. However, delivery dates are not guaranteed as shipments are handled by third parties and are subject to local bank holidays.

All standard deliveries in Italy are made through BRT.

All express deliveries in Italy are made through UPS, and you can track the status of your delivery through their website (

For further information, please contact our Consumer Experience Contact Hub.



Due to the COVID-19 some deliveries can be delayed and/or affected. 

Areas mentioned below are under quarantine and shipments can't be delivered until further notice, regardless of the contents.  

40059 64030 87056
83031 64031 89064
84036 64033 91018
84030 64034 94011
84035 64035 65010
80079 87038  
04022 87054  

For any further information, the Consumer Experience will be available from Monday to Saturday from 9.00 a.m. to 6.00 p.m. at the number +39 01711680001 or at the e-mail address
Due to the guidelines issued by the Government, delivery in some Italian municipalities could be affected.