OneAsics Frequently Asked Questions

What is OneASICS?

OneASICS is a free member services program for customers of ASICS, ASICS Tiger and Onitsuka Tiger. As a OneASICS Member, you have access to exclusive benefits including free 2-day shipping and 90-day trial on all footwear and apparel purchases. Additionally, you get a free 90-day trial of Runkeeper GO, our running, training and tracking app.

Is OneASICS free?

Yes! Just by signing up with your email address, you will get access to free express shipping and 90-day product trial on all footwear and apparel purchases. To get your 90-day trial of Runkeeper GO.

What are my OneASICS benefits? How do I use them?

If you sign-up today, you get access to free 2-day shipping, 90-day trial, and 90-day trial to Runkeeper GO, the premium version of Runkeeper.

Free 2-Day Shipping

Anytime you purchase footwear or apparel on ASICS.com, you get free express shipping. Just make sure you’re logged in to your OneASICS account during checkout. You’ll find free express shipping as an option when you checkout!

90-Day Trial

We’re so confident you’ll love ASICS, we offer 90-day trials on all footwear and apparel purchases. Go ahead, wear them outside and take them for a spin. If you’re not entirely satisfied, send them back for a refund. See our ASICS return policy, ASICS Tiger return policy or Onitsuka Tiger return policy for full details.

90-Day Runkeeper GO Trial

From new runners to expert marathoners, Runkeeper is the perfect app to track your runs and reach your goals. Premium coaching & customized plans are available in Runkeeper GO… but you can try it free for 90-days as a OneASICS member.

When you sign-up for OneASICS, your instructions for activating your trial are included in your Welcome Email.

Sorry, the Runkeeper GO Trial is only available to those who don’t already subscribe to Runkeeper GO. New and existing Runkeeper free users can redeem this trial.

Does my OneASICS membership expire?

Nope! OneASICS membership does not expire but you may be asked to acknowledge any changes in privacy policies or terms and conditions which will be explained in clear and concise language.

Where is OneASICS available?

OneASICS is launching first in the UK and select retail locations in London starting in December 2017. In 2018, we’ll start rolling out OneASICS to more countries around the globe.

How do I enroll in OneASICS?

You can enroll online or in any participating OneASICS store.

Online

You can create a free account by going to ASICS registration page , ASICS Tiger registration page or Onitsuka Tiger registration page. If you have an existing account with ASICS, ASICS Tiger, Onitsuka Tiger, or Runkeeper, use the same email address and password. You’ll have one account to access everything ASICS.

Instore

You can ask your store associate to sign you up when you’re paying at the register. All you need to give is your email address - we’ll send you an email to finalize your account shortly thereafter.

Participating stores are: ASICS Regent St, ASICS Canary Wharf, ASICS Oxford St, and Onitsuka Tiger Newburgh St.

How do I delete my OneASICS account?

Please make sure you are logged in to the account you would like to delete. You can then delete your account by going to this page and following the steps.